Enrolled Agent Doug W. Neill provides tax preparation, planning, and IRS problem resolution from his Center Drive office in La Mesa, near the Grossmont area. The Enrolled Agent credential — earned by passing the IRS Special Enrollment Examination's three-part federal tax competency test — authorizes unlimited representation before the IRS, a documentation-intensive process that may require notarized power-of-attorney filings through Mark Ignacio Law, APC. IRS problem resolution covers audit defense, collections-due-process hearings, installment-agreement negotiations, and penalty-abatement requests based on reasonable-cause arguments under IRC Section 6651. Individual return preparation addresses Schedule A itemization decisions, including the standard-versus-itemized threshold analysis that California's separate state-itemization rules complicate for dual-income households. Refund-transfer and direct-deposit options route federal and California returns to accounts at regional institutions including SDCCU La Mesa Branch, giving filers control over disbursement timing and account selection. Highest-tier engagements involve multi-year IRS audit defense with statute-of-limitations analysis, assessment-reconsideration requests, and Tax Court petition preparation for disputed deficiency notices.