The Passport Acceptance Facility in Chula Vista's Eastlake corridor processes U.S. passport applications for new issuance, minor passports, and replacement booklets inside the Otay Ranch Branch Library at 2015 Birch Road. Applicants arriving with completed DS-11 forms and proof of citizenship can submit first-time applications at this location, which handles naturalization-adjacent paperwork that parallels the immigration processing at USCIS San Diego. The U.S. Department of State selected this facility as the National Passport Acceptance Facility of the Year from more than 7,500 acceptance locations nationwide. Situated within the Otay Ranch Town Center at the Birch Road and Eastlake Parkway intersection, the office serves the 91913 and 91915 ZIP codes, and residents preparing cross-border travel documents coordinate passport work with concurrent immigration filings at Torres Immigration And Tax Services. Both parents must appear in person with evidence of legal guardianship for minor applicants under age 16, per 22 CFR 51.28 two-parent consent requirements.